Shipping policy

Giselle's Chic Boutique Order Status

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Free Shipping:

Free Shipping on all orders over $50. Free shipping is valid on orders of $50 or more, after promotions and discounts are applied. Taxes and prior purchases do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping.

Please note: Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.
Please note: All monogrammed orders are customized and made to order. These orders may take up to 7-12 business days to process and be ready for shipment, no matter which shipping method is chosen.
Giselle's is NOT responsible for:

Delays with USPS or UPS shipping
Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:

Giselle's Chic Boutique Shipping

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

Due to the impact of COVID-19, we are experiencing delays in shipping, and your order may take longer than usual to ship. Please refer to our SHIPPING FAQs for additional information.

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse. Shipping is the charge for giselleschicboutique.com internet order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary with specific requests, such as monogramming. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order.

Second-day and Next-day Shipping are NOT available to post office boxes—all standard deliveries to P.O. Boxes will be shipped via parcel post. Please feel free to contact us if you have any questions regarding when you will receive your order.

We do offer Free Shipping on orders that are over $75 within the continental United States (excluding APO address, shoes, mystery bags, and some monogram items).

* Shipping charges and times may vary by-merchandise. Standard Shipping within the continental United States is $5.75. Shipment to Hawaii and Alaska is $8.95. Shipping prices to Canada are based on the total weight of the order.

** Orders placed after noon (C.T.) Friday will be processed Monday. Shipping charges and times may vary by-merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.

*** Available Monday through Friday only for select zip codes and eligible in-stock merchandise. Our UPS contract does not include Saturday delivery Holidays are excluded. If there is an unexpected delay, we will make every effort to deliver the order the next business day. A signature and phone number are required. Not available for P.O. boxes or APO addresses.

Carrier Contact Numbers:

USPS: 1-800-275-8777
UPS: 1-800-742-5877

Giselle's is NOT responsible for:

Delays with US Postal Service or UPS shipping
Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:

Shipping FAQ

US Postal Service Guarantees

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.

UPS Guarantees:

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for UPS guarantees. If the item is not delivered in time, please contact UPS (1-888-742-5877). We will NOT refund additional shipping charges if UPS fails to meet their guaranteed shipping times.

Wrong Address Disclaimer

It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times.
If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-3 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Expedited Orders

Same day processing for orders before 3pm EST.

All orders after 3pm EST will be processed next business day.